Error Code

Error Category

Error Message

Reason

Retriable

Conga Retry

Internal

(Exception) ex.message.

Error getting configuration for orgId and providerKey.

False

3 times

Internal

(Exception) ex.message.

Error saving configuration for orgId.

False

3 times

Internal

Error retrieving configuration: Category {configurationGetRequest.Category}, Name

{configurationGetRequest.Name}.

No Email configuration could be found for this Category and Name.

False

3 times

Internal

Error retrieving configuration: Category {configurationGetByCategoryRequest.Category}.

No email configuration could be found for this Category.

False

3 times

Internal

Error saving configuration: {configurationAddRequest}.

Error when saving new email configuration.

False

3 times

Internal

Error saving configuration: {configurationUpdateRequest}.

Error when updating email configuration.

False

3 times

Other

Cannot save configuration without a valid provider.

Error in saving configuration.

False

3 times

Internal

Error saving configuration.

Error saving configuration for orgId and providerKey.

False

3 times

E0200

Salesforce

Unable to get master object name

Invalid master Object Id or name.

True

3 times

E0201

Salesforce

Unable to get download document from SFDC

Invalid json file content or invalid file type.

True

3 times

E0202

Salesforce

Get content version data error

Failed to query to receive content version data.

True

3 times

E0203

Salesforce

Get query fields error

SOAP operation failed to retrieve data.

True

3 times

E0204

Salesforce

Fetch data from SFDC error

Fetch data from SFDC error.

True

3 times

E0205

Salesforce

Unable to get master object name

API requests limit reached in customer org.

False

At least once

E0206

Internal

Load transaction error

Could not find transaction for given correlationId.

true

At least once

E0207

Internal

Save transaction error

Save transaction error

true

At least once

E0208

Internal

Update transaction error

Update transaction error

true

At least once

E0209

Internal

Data gather error

Data gather error

True

3 times

E0210

Internal

Get package model from data-store error

Error while downloading JSON

False

At least once

E0211

Internal

Save JSON stream error

Could not save data stream to database

True

3 times

E0212

Internal

Data command process Error

Data command process Error

False

At least once

E0213

Internal

Error while trying to emit data

Event not successfuly published

False

At least once

E0214

Other

Invalid SessionId

Invalid Input. Please provide a valid Id.

False

At least once

E2000

Salesforce

All query ids are invalid. Please verify the query ids used in the request.

All query ids are invalid. Please verify the query ids used in the request.

False

At least once

E2010

Salesforce

There was an issue formatting the SOQL statement for query {currentQueryId}.{ex.Message}.

There was an issue formatting the SOQL statement for query {currentQueryId}.{ex.Message}.

False

At least once

E2020

Salesforce

EmailToId provided is incorrect length.

EmailToId provided is incorrect length.

False

At least once

E2030

Other

EmailToId must be Contact, Lead, or User Salesforce item.

EmailToId must be Contact, Lead, or User Salesforce item.

False

At least once

E2040

Salesforce

No results found for email object in Salesforce.

No results found for email object in Salesforce.

False

At least once

E2050

Salesforce

Could not find email object with given EmailToId.

Could not find email object with given EmailToId.

False

At least once

E2060

Internal

Failed to get email contact(s) from Salesforce.

Failed to get email contact(s) from Salesforce.

True

At least once

E2070

Internal

Failed to save the oversized Template.

Failed to save the oversized Template.

False

At least once

E2080

Internal

Failed to save the Template.

Failed to save the Template.

False

At least once

E2090

Internal

There isn't any data to put in the stream.

There isn't any data to put in the stream.

False

At least once

E2100

Salesforce

Unable to lookup the TemplateId, no Salesforce session passed.

Unable to lookup the TemplateId, no Salesforce session passed.

False

At least once

E2110

Internal

Only Communication Templates are available in Composer Lite.

Only Communication Templates are available in Composer Lite.

False

At least once

E2120

Salesforce

An error occurred while loading the template for id:{TemplateId}.

An error occurred while loading the template for id:{TemplateId}.

True

At least once

E2130

Salesforce

Unable to pull the data for Template Id: {TemplateId}.{ex.message}.

Unable to pull the data for Template Id: {TemplateId}.{ex.message}.

False

At least once

E2140

Internal

Failed to save the Local Template

Failed to save the Local Template

False

At least once

E2150

Salesforce

EmailAdditionalTo address not found in Salesforce database

EmailAdditionalTo address not found in Salesforce database

False

At least once

E2160

Salesforce

Email not found in Salesforce database.

Email not found in Salesforce database.

False

At least once

E2170

Internal

Your merge request requires Composer Advanced Features. Please contact your administrator.

Merge request included advanced features like Link&Track (ds7 = 550, 551, or 552), but ComposerEdition neither EnterpriseEditionAdvancedFeatures nor BusinessEditionAdvancedFeatures.

False

At least once

E2180

Internal

Composer failed to create the document link.

Failed to create document link for Link&Track feature.

False

At least once

E2190

Internal

Unable to get the updated queue operation for {correlationId}.

Unable to get the updated queue operation for {correlationId}.

False

At least once

E2200

Internal

One or more templates did not get retrieved in the allotted time.

One or more templates did not get retrieved in the allotted time.

True

At least once

E2210

Salesforce

The Template Id {templateId} was not found.

The Template Id {templateId} was not found.

False

At least once

E2220

Internal

One or more templates could not be retrieved.

One or more templates could not be retrieved.

True

At least once

E2230

Internal

One or more templates had the gather operation canceled.

One or more templates had the gather operation canceled.

True

At least once

E2240

Internal

The aggregate template size exceeds the size allowed. {aggregrateTemplateSize} Mb / {fileSizeLimit}

Mb max.

The aggregate template size exceeds the size allowed. {aggregrateTemplateSize} Mb / {fileSizeLimit}

Mb max.

False

At least once

E2250

Internal

One or more attachments did not get retrieved in the allotted time.

One or more attachments did not get retrieved in the allotted time.

True

At least once

E2260

Internal

Failed to retrieve one or more attachments.

Failed to retrieve one or more attachments.

True

At least once

E2270

Internal

One or more attachments had the retrieval operation canceled.

One or more attachments had the retrieval operation canceled.

True

At least once

E0001

Internal

Invalid Sign provider

Invalid Sign provider

False

At least once

E0002

Internal

Customer does not have a OneSpan account provisioned

Customer does not have a OneSpan account provisioned

False

At least once

E0003

Internal

CongaSign 2.0 API failed to create the package

CongaSign 2.0 API failed to create the package

False

At least once

E0004

Internal

Failed to reach CongaSign 2.0 API

Failed to reach CongaSign 2.0 API

False

At least once

E0005

Internal

Failed to retrieve the merge document(s)

Failed to retrieve the merge document(s)

False

At least once

E0006

Internal

Invalid Sign request body provided

Invalid Sign request body provided

False

At least once